Commercial message decision (ETK/IYS)¶

Domain: Commercial electronic messaging
For: CRM, compliance, and legal teams

Reviews a campaign audience against person-channel evidence and a suppression gate.

Source converted¶

This example combines official method sources with a synthetic company policy and a synthetic case. Raw official documents are not bundled.

Type	Source	Publisher / status
Official source	6563 sayılı Elektronik Ticaretin Düzenlenmesi Hakkında Kanun	Mevzuat Bilgi Sistemi
Official source	Ticari İletişim ve Ticari Elektronik İletiler Hakkında Yönetmelik	Resmî Gazete
Synthetic policy and case	`Published in the demo directory under the repository MIT licence`	—

Skill generated¶

Instead of compressing the source into one summary, the skill separates reusable knowledge into six files:

SKILL.md: when to use the skill and the workflow;
public-method.md: an independent method summary from official sources;
company-policy.md: synthetic company rules with stable identifiers;
evidence-map.md: which claims may come from which source;
output-schema.md: the expected answer structure;
scenario-guide.md: missing information, conflicts, and abstention behavior.

The locked evaluation expects decision class do-not-send, option suppress-unverified-audience, and 4 rule identifiers. Final human route: CRM Owner · Compliance · Legal.

LLM only vs LLM + skill¶

The same case and prompt were run twice. The only difference was that the skill was installed for the second run. A deterministic script using the locked answer key, not another model, scored both answers.

Check	LLM only	LLM + skill
Policy rules cited	0 / 4	4 / 4
Exact decision class	no	no
Named option	no	yes
Human route	yes	yes
Trace score	20 / 100	80 / 100

Control answer · Skill answer · Scorecard

python tools/score_skill_answer.py scorecard --demo demos/etk-iys-ileti-karari

This is a one-scenario, one-host comparison; it is not proof of production accuracy or regulatory compliance.

Copilot packages¶

The classic package is not a direct solution import. It contains setup material for a human to apply in the target Copilot Studio environment.

Reuse this example¶

The source manifest, synthetic inputs, scenarios, raw answers, and scorecard are public under demos/etk-iys-ileti-karari/. Copy the structure for your own source, but publish only material you have the right to share. Review Safety & reuse.